Winneshiek Medical Center clinics named top facilities for patient satisfaction


Winneshiek Medical Center (WMC) will be recognized for several of its clinics by the Mayo Clinic Health System on June 28. 

WMC’s Mabel Clinic, Ossian Clinic and Obstetric department will be honored at the 2017 Service Excellence Award Dinner, where they will be celebrated for their outstanding departments, according to a press release. WMC scored in the top 10 percent in patient satisfaction surveys and has been consistent in its service for the past year. 

“These awards are achieved through the continual efforts of all the teams serving our patients every day,” Maggie Busta, patient experience coordinator for WMC, said in the press release. “From the receptionists who take the call for patient appointments, housekeepers who keep everything clean, and physicians and associate providers along with their care teams who care directly for the patients, we strive to provide each patient an unparalleled experience maintaining the highest standards of safety and quality.”

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